Using Zoom

Read about Zoom videoconferencing software in order to use it more conveniently at our online psychological consultations. 

While in face-to-face meetings the psychologist takes care of the location, when it comes to online meetings the clients has some responsibilities, too. In this article, I will explain step by step how you can ensure the conditions for the meeting on your side. Thank you in advance for your responsible attitude in managing the technical set-up before the consultation and helping us to work together.

1. Uninterrupted 50 minutes

The first and most important condition for our consultation is a place where you can talk safely without being disturbed by others. Background noises, background activities (e.g. driving), family members or room mates present during the consultation make it impossible to have a deep conversation.

2. Make sure you have a good quality internet connection

If you have the choice between cable and wifi, choose cable. Wifi often prevents me from hearing the client’s utterances in unison, making them disjointed and difficult to follow. A good quality internet connection is essential for working together.

3. Use a laptop/computer with a camera and microphone

The camera helps me to pay more attention to your non-verbal signals and this makes us possible to understand you more deeply.

4. You might want to install zoom on your computer

Go to https://zoom.us/download and click on the big blue button under the Zoom Client for Meetings sign. If you do not have Zoom on your computer, after clicking on the link, the Zoom website will offer you to download one of these files

Zoom letöltése
Downloading Zoom

or download it immediately. The download button appears at the bottom (in Chrome) or at the top right (in Firefox).

Zoom letöltve
Zoom downloaded

Click on the .exe file you downloaded, and if it runs, Zoom is successfully installed. Zoom is now on your device, waiting to be used.

If you’re not installing it now because you already have Zoom on your machine, it’s worth checking that you’re using the latest version. New versions are safer and they might have different functionality and are easier to use. In this case, you can check for available updates by clicking on the My Profile icon in the top right-hand corner of the Zoom app on your computer:

Zoom frissítése
Updating Zoom

 

5. The consultation room opens at the agreed time

A few days before the consultation, the psychologist will send you an invitation to the training by email.

Click on the link in the letter, which will contain a multi-digit number. It will look something like this: https://zoom.us/j/123456789.

When Zoom is already installed on your computer, you will either be automatically connected, or a dialog box like this may pop up.

Zoom csatlakozás
Connecting via Zoom

If it pops up, it’s a good idea to tick the small radio button to make the connection automatic next time, and then click Open Link.

If you see this, the consultation has not yet started, but you can test your devices, video and audio settings in the meantime. You’ve knocked – the psychologist will be opening the door soon 🙂

Várakozás a tréningre
Várakozás a belépésre

 

Thank you for your taking responsibility in setting up the framework (pre-installing the software, checking the necessary settings, testing the connection), and thus ensuring the conditions for working together from your side.

If you have any questions, please feel free to email me at or call me on 06303640364 and I will do my best to answer your questions.

I look forward to meeting you! 🙂